Yes, Mike, I remember your name. Are you assigned to a forum?
I was also having problems with login to CompuServe only a few days back. Jerry may be able to help.
This is what I did to get out of the stale state (some of the steps may not be needed):
I first searched for and deleted CompuServe cookies. Entered "cookies" and deleted "compuserve" cookies. Just the ones named "compuserve".
I then, opened this forum's page so that I could see if I was logged in, but the My Stuff, etc did not show. I closed the page. From here, I tried to login to [Webmail.compuserve.com] and had to reset the password. After a few tries, the password was reset with the same identification I had when it worked and was able to login.
I did convert the numeric id before the deadline for doing so. I did not wanted to use it because it did not import my privileges or My Stuff.
When you get to the forum you want to start CIS from, save the link to your desktop.
From there you should be able to reset your password. Or go to a private forum if you have one and try to login from there. You will have to reset the login again.
Once your login is accepted, you should be able to get into a forum.
CarmenK
IESupport
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